Crucial Communication Skills

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Leadership and Business Growth

Module 1	Strategy-Based Goal Setting	+
Unit 1	Goal Setting - Introduction - Preview
Unit 2	Strategy-Based Goal Setting - Slide Presentation
Unit 3	Strategy Based Goal Setting: Video 1
Unit 4	Strategy Based Goal Setting: Video 2
Unit 5	Strategy Based Goal Setting: Video 3
Unit 6	Strategy Based Goal Setting: Video 3
Unit 7	Strategy Based Goal Setting: Video 4
Unit 8	Strategy Based Goal Setting: Video 5
Unit 9	Strategy Based Goal Setting: Video 6
Unit 10	Goal Setting - Conclusion
Module 2	Hiring Success Formula	+
Unit 1	Hiring Introduction
Unit 2	Strategic Onboarding System - Slide Presentation
Unit 3	Hiring Success Formula - The 3x7 Formula to Hiring the Right People , First Time.
Unit 4	Hiring Success Formula - The 3x7 Formula to Hiring the Right People , First Time.
Unit 5	The Strategic Onboarding System
Unit 6	Your IEA in More Detail
Unit 7	Interview Like a Pro
Unit 8	Interview Form
Unit 9	Onboarding
Unit 10	Onboarding Plan Template
Unit 11	Hiring Conclusion
Module 3	Delegation - Getting it Right the First Time	+
Unit 1	Delegation Introduction
Unit 2	How to Delegate - Worksheet
Unit 3	Delegation Presentation
Unit 4	Delegation - Workbook
Unit 5	Essential Background Thinking
Unit 6	Best Practice
Unit 7	Best Practice Continued
Unit 8	Delegation Conclusion
Module 4	Influence and Persuasion	+
Unit 1	Influencing and Persuasion Introduction
Unit 2	Influence and Persuasion Slide Presentation
Unit 3	Influence and Persuasion - Workbook
Unit 4	Influence and Persuasion: Video 1
Unit 5	Influencing and Persuasion Video 2
Unit 6	Influencing and Persuasion Video 3
Unit 7	Influencing and Persuasion Video 4
Unit 8	Influence and Persuasion: Video 5
Unit 9	Influence and Persuasion: Conclusion
Module 5	Coaching Your Team	+
Unit 1	Coaching Introduction
Unit 2	Coaching: Presentation Slide
Unit 3	Coaching Your Team: Workbook
Unit 4	An overview
Unit 5	Definitions and Core Skills
Unit 6	When to coach
Unit 7	GROW coaching
Unit 8	Advanced techniques
Unit 9	Coching: Conclusion
Module 6	How to Handle Conflict Effectively	-
Unit 1	How to Handle Conflict Effectively - Introduction
Unit 2	How to Handle Conflict Effectively -Slide Deck
Unit 3	How to Handle Conflict Effectively - Workbook
Unit 4	Causes of Conflict
Unit 5	Perspectives
Unit 6	Reactions to Conflicts
Unit 7	Emotional Intelligence
Unit 8	Choosing a Response
Unit 9	Crucial Communication Skills
Unit 10	Moving Forward
Unit 11	Handling Conflict - Conclusion
Module 7	Feedback - Mastering those Difficult Conversations	+
Unit 1	Feedback Intro
Unit 2	Feedback Presentation Slide
Unit 3	Essential Background Thinking
Unit 4	Do's and Don'ts
Unit 5	Best Practice
Unit 6	Making it Work
Unit 7	Feedback Conclusion